Shipping & Returns

 

Domestic Shipping

Standard first class shipping in the UK is charged at £3.40. We aim to dispatch orders within two working days after purchase. If you require alternative delivery options, please contact us. 

For custom orders we will advise of timescales in our communications with you. 

International Shipping

Please contact us for international shipping rate information. 

Returns

If you are not entirely satisfied with your purchase please contact us to arrange return within 30 days of purchase. We will happily provide an exchange or refund, however please note that postage will not be refunded. 

If any items are damaged in transit, we ask that you report it to us within 7 days of receiving your item. 

Experiences & Gift Certificates

Once an experience is booked, cancellation for a full refund is possible within 24 hours of booking the experience. 

Gift certificates are non-refundable and will expire 12 months after the purchase date. They can be used on any London Wildflower products or for London Wildflower experiences subject to date availability.